The sign posted outside of Imperial Super Foods advertises their new online, customer-friendly shopping app and website. (Johnson Publications photo)
Imperial Super Foods launches online grocery shopping
Last Tuesday marked the first day for the availability of online grocery shopping from Imperial Super Foods.
“We’re trying to get the word out to the community, and we’re beginning to have customer participation,” said Desiree Loeffler, one of the store managers and online shopping coordinator.
Loeffler commented that many people shop online, so why not the grocery store here?
She said customers have been asking for this convenience. After many months of hard work, it is finally coming together.
“We are excited about making it available to the community,” Loeffler said.
The store is very customer focused, and they want to provide quality and convenience to all their customers, she said.
The online grocery shopping is an extension of customer service, she added.
To get started with grocery shopping online, download the free Freshop app, or visit www.sfimperial.com to get access and start shopping.
Order selections will have areas for comments or choosing substitutions for products.
The customer will receive an email when their order is being picked, followed by another email when completed with the total due and a third email when their order is ready to be picked up or delivered, Loeffler said. The customer will be involved in every step of the process.
“It’s a learning process for us and our customers. We will strive to make every order perfect,” she said.
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